Privacy Policy
What we collect, why we collect it, and the control you have over your information.
Last updated: August 2026
1. Introduction
Hindustan Eco Fuel ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use our website, why we collect it, how we protect it and the choices available to you.
2. Information we collect
- Information you give us — your name, email address, phone number, location, product of interest and any message you send through our enquiry, quote, career or newsletter forms.
- Information collected automatically — your IP address, browser type, device type, referring page and the pages you view, gathered through standard web server logs and analytics.
- Cookies — small files that remember your language preference and help us understand how the site is used.
3. How we use your information
- To respond to your enquiries, quotes and franchise applications.
- To send you the updates you subscribed to, such as station launches and offers.
- To process job applications you submit through our careers page.
- To improve our website, products and customer service.
- To meet legal, regulatory and tax obligations.
4. Sharing your information
We do not sell or rent your personal information. We share it only with service providers who help us operate the business — for example email delivery and hosting providers — and only to the extent needed to perform that service. We may also disclose information where required by law or to protect our legal rights.
5. Data retention
We keep enquiry and subscription records for as long as needed to serve you and to meet our legal obligations. When information is no longer required, it is deleted or anonymised.
6. Security
We use reasonable technical and organisational safeguards to protect your data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
You may ask us to access, correct or delete the personal information we hold about you, and you may unsubscribe from our newsletter at any time using the link in any email or by contacting us. We will respond to reasonable requests within a reasonable period.
8. Third-party links
Our website links to other sites, including our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
9. Children
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. The revised version takes effect as soon as it is published on this page, so please review it periodically.
11. Contact us
Questions about this policy or your data? Write to us — our address, phone number and email are listed on our contact page.